UX CASE STUDY - INTERNSHIP PROJECT

Most users never made it past setup so i redesigned onboarding from the ground up.

A 0→1 onboarding experience and authentication redesign for a virtual try-on product — researched, designed, animated, and prototyped end-to-end during my UX internship.

ROLE

Product Designer

Platform

Mobile & Desktop

SCOPE

Research -> Handoff

https://faishion.ai/
V_CLOSET-V4
SPRING_2026
Drag items here to try on

Project description

A Chrome extension based AI styling product that allows users to try on outfits while browsing.

I redesigned onboarding to help users move from install to first try-on without friction.

Background

The product introduced a new behavior styling through a browser extension.

Users had to install, pin, upload an image, and learn a new interaction model.

Most users never reached the core experience.

01 THE PROBLEMS

Extension wasn't usable

Users installed it, but didn’t pin it

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Requirements for a good virtual try on were not clear

Not Globally Intuitive

Text Heavy and relied on users making assumptions

Challenge

Design an onboarding flow that helps users complete setup and reach their first successful try-on

regardless of technical familiarity.

02 PROCESS

🔍

Research

Competitor analysis of Chrome extension onboarding patterns

💡

Ideate

2–3 alternatives per screen for design review

🎨

Rapid Prototype

AI-assisted exploration, rebuilt in Figma for handoff

Animation

Jitter animations for extension pin tutorial

🚀

Handoff

Figma specs and flow documentation to dev

Process

Research: Rapid user interviews, focused on real pain points, set priorities for design.

Exploration: Explored early wireframes and tested flows with real users.

Key decisions: Prioritized intuitive layout, snappy feedback, and visual clarity.

Process

Research: Rapid user interviews, focused on real pain points, set priorities for design.

Exploration: Explored early wireframes and tested flows with real users.

Key decisions: Prioritized intuitive layout, snappy feedback, and visual clarity.

Guided extension pinning

Awards.

Image upload support

Investments.

Global-first
design

Users.

Reflection

Onboarding isn’t about explaining it’s about enabling.

Designing for a Chrome extension required thinking beyond traditional UI and removing assumptions about user behavior.

Clarity drives confidence.

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